Frequently Asked Questions
Find information about using The JAMA Network Reader here. We'll be updating this page as we continue to add more features and functionality, so be sure to check back when you have new questions.
I tried to update my profile as requested and used the “forgot password” link, but my account cannot be located. What should I do?
Please return to www.jnreader.com and click on or tap the “Sign In or Create an Account” button. Follow the instructions on the screen to create an account.
When you originally registered on the JAMA Network Reader during the free trial period, the only requirement was an email address. Beginning on May 13, 2014, all users will need to use the same user name and password they use for any JAMA Network or American Medical Association websites. If you have never registered on a JAMA Network or AMA site, you will need to create an account now to read content at no cost on the JAMA Network Reader.
When I first go to the Reader, the page starts loading but seems to get stuck. What can I do?
Try refreshing the page. If that does not work, you may need to delete your temporary internet files and cookies from your browser, close and reopen your browser, then return to http://jnreader.com to complete login.
From time to time the Reader code is updated. 95% of the time this occurs in the background and causes no issues for end users. But sometimes the browser will cache / store the older version of the Reader and login can be interrupted. When this occurs, clear your browser's cache and cookies and restart the app.
Do I need a subscription to get access to the Reader?
No, the Reader is free! All Online First articles and 4 weeks of content from 12 journals are free to all users. Registration is required.
Subscribers, Members, US Physicians, and those who access The JAMA Network via an institutional subscription receive one full year of content from across all 12 journals, updated continuously.
How do I get access to a full year of content on the Reader?
There are many ways to obtain full access to a year’s worth of content across all 12 journals on the Reader:
My institution has an online subscription to JAMANetwork.com. How do I obtain full institutional access?
There are two options that your institution might use to provide access to the Reader. Once you activate your institutional access, you will have 90 days of full access across any of your devices and from any location you like. Within 90 days, you will need to authenticate again via one of the methods below.
Do I need to create an account with the AMA to access the Reader?
Yes, registration is required to unlock free access to content from across the 12 JAMA Network journals.
To accommodate all types of users (including those who access the journals through their institutions), we have partnered with our parent organization, the AMA, on a new secure registration system. It takes only a few minutes to create an account. Please be assured that by creating an AMA account you are not becoming an AMA member.
After creating an account, you may use these credentials to access other AMA products and services if you choose. AMA members can use their AMA account information to access all member benefits.
What journals are included in the Reader?
The JAMA Network includes JAMA and 11 specialty Journals: JAMA Cardiology, JAMA Dermatology, JAMA Psychiatry, JAMA Internal Medicine, JAMA Neurology, JAMA Oncology, JAMA Ophthalmology, JAMA Otolaryngology—Head & Neck Surgery, JAMA Pediatrics, JAMA Surgery, and JAMA Facial Plastic Surgery
Can I search across all the journals in The JAMA Network?
Yes, the search feature enables you to discover articles published back to January 2012. You can filter results to one or more journals of your choice.
If an article lies outside your access rights within the Reader, a link will be provided to the online article on jamanetwork.com.
To search the complete JAMA collection, please visit jamanetwork.com.
Do I need to go to an app store (Apple, Android, Kindle, etc) to install The JAMA Network Reader?
No, The JAMA Network Reader uses HTML5 technology, which means that it can be easily accessed directly from any device running Safari, Android, or Google Chrome browsers. Visit jnreader.com, bookmark the page, and you're done! Updates are automatic. You will never need to download a new version.
Does the Reader work on my smartphone as well as my tablet?
Yes, The JAMA Network Reader will work on any smartphone, tablet, laptop, or desktop computer running Safari, Android, or Google Chrome browsers.
What can I do offline?
You can read issues that you've downloaded to your device. Issues that you've saved are stored in your Offline Library, which can be accessed from the icon on the upper left of your screen. You can read a bookmarked article offline if it is included in an issue that you've downloaded to your Offline Library.
How do I save an issue for offline reading?
To store content offline,
(1) Open the Reader and navigate to any issue Table of Contents
(2) Click the button "Add to Offline Library” button which appears beneath the issue cover image on the Table of Contents.
(3) This will open up a dialogue box that tells you as each article in the issue downloads. Wait for the download to complete.
You may now leave Wi-Fi access or turn on your airplane mode. When you reopen the Reader, click OK when your device tells you that you are offline (just ignore the warning). The Reader will open and display to you only the content you have loaded offline.
An icon in your top menu bar called “Offline Library” shows you all your offline issues and lets you jump straight to them or delete them when you are finished reading them.
What happens to issues I've stored offline that fall outside the 4 week or 1 year access window?
Nothing! Once you download an issue for offline reader, you may continue to read the issue offline even if it falls outside your access window. Once you choose to delete an offline issue, you will not be able to download it again after your access expires.
What browsers can I use to access the Reader?
The Reader can be accessed by most web browsers. We recommend using the most recent version of your browser to ensure the best experience.
For best online & offline use, we recommend using the most recent version of Safari or Google Chrome browsers.
For online-only access, you may also use the most recent version of Internet Explorer or Firefox browsers.
Why doesn’t the Reader work offline when using Internet Explorer or Firefox?
In order to run offline, the Reader requires browsers to permit the download and storage of both application files and content to the cache of the browser. Internet Explorer and Firefox browsers do not consistently support the extended storage of offline files so the Reader automatically disables/hides the ‘Offline Library’ features in order to permit online-only usage of the Reader on the most recent versions of Internet Explorer (10+) and Firefox browsers.
Interested in offline use? We recommend using the most recent version of Safari or Google Chrome browsers.
Can I sign in on more than one device at a time?
You can be signed in on different devices with the same account. Login from your laptop at work. Return on your phone during your ride home. Keep reading on your table over dinner. Your bookmarks will be synced device to device, session to session.
Institutional access rights will be remembered across all devices for 90 days after activation.
Learn more about your access options.
How do I get PDFs of the articles?
Article PDFs are not available within The JAMA Network Reader, which delivers a free online & offline reading experience.
For printable article PDFs, users will find a link at the bottom of each article page directly to the same article on jamanetwork.com. Follow this link to obtain access to the article on the journal web site. Subscribers, members, and institutional users will be permitted to access the full article PDF, download references, request permissions, or use any other features they may be entitled to on jamanetwork.com.
How do I log out?
Tap the Settings icon in the upper right portion of the screen. Tap "Profile" from the menu bar. Tap “Log Out”. You will be logged out of the Reader and from all other AMA websites. Keep in mind that if you log out of the Reader, you will not be able to visit the Reader while in offline mode.
I get the print version of my JAMA Network journal. Does the Reader take the place of that?
No, you will continue to receive your print edition.
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